Refund and Return Policy
Last Updated: 12/08/2024
We aim to ensure customer satisfaction with all products purchased from shop.aibo8.in. If you are not satisfied with your purchase, please read our Refund and Return Policy below.
1. Returns
- Returns are accepted within 7 days of receiving the product.
- To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as delivered.
- Return will be delivered in 7-10 working days post-approval.
2. Refunds
- Once your return is received and inspected, we will notify you about the status of your refund.
- Refunds will be credited within 7-10 business days and issued to the original payment method.
3. Exclusions
- Customized products or kits cannot be returned.
- Damaged products due to misuse will not be eligible for return or refund.
4. Shipping Policy
- The product will be dispatched in 3-4 working days and delivered in 5-7 working days.
5. Shipping Costs
- Return shipping costs will be borne by the customer unless the product was defective or incorrect.
6. How to Initiate a Return
To request a return, email us at info@aibo8.in with your order details and reason for return.
7. Contact Information
For any questions regarding refunds or returns, please contact us:
- Phone: 011 4363 4116
- Email: info@aibo8.in
- Address: D-12, B, 2nd Floor, 100Ft Road, New Delhi-110074